Mission

Effective Date: 11/27/2023

Thank you for shopping with Enlite by Design. Our shipping policy is designed to provide clarity and convenience for our valued customers.

1. Free Shipping within the Continental United States:

Enjoy free shipping on all orders within the continental United States. This offer applies automatically during checkout and requires no minimum purchase. Please note that business days do not include weekends or holidays.

2. Flat Rate Shipping for Other Destinations:

For destinations outside the continental United States, a flat shipping rate of $9.99 will apply. This rate is applicable to all orders and ensures a reliable and affordable shipping option for our customers.

3. Shipping Timeframes:

We aim to process and ship all orders within 3-7 business days of purchase. Business days exclude weekends and holidays. Please be aware that shipping times may vary based on your location and any unforeseen circumstances.

4. Shipping Methods:

We partner with reputable carriers to deliver your orders securely and efficiently. The shipping method may vary depending on your location and the size/weight of the items in your order.

5. Order Tracking:

Upon shipment, you will receive a confirmation email containing a tracking number. This allows you to monitor the status and location of your package.

6. Shipping Destinations:

Free shipping is applicable only to destinations within the continental United States. The $9.99 flat rate applies to all other destinations outside this region.

7. Shipping Delays:

While we strive for timely delivery, certain circumstances beyond our control may cause delays. These may include adverse weather conditions, natural disasters, and carrier-related issues. Your understanding is appreciated in such situations.

8. Address Accuracy:

Please verify that the shipping address provided during checkout is accurate. Enlite by Design is not responsible for packages delivered to incorrect addresses due to customer error.

9. Contact Us:

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at enlitemerch@gmail.com.

We appreciate your trust in Enlite by Design and strive to make your shopping experience seamless.